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To do this, visit the following Microsoft website: If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. There is a "Hotfix download available" section at the top of this Knowledge Base article. ResolutionĪ supported hotfix is available from Microsoft.

This problem occurs because the staff name is not transferred from the Headquarters database to the POS database. However, when you log on to POS by using the staff identifier, the staff name does not appear in the POS screen. SymptomsĪssume that you create a new staff in Headquarters in Microsoft Dynamics AX for Retail 2009 R2 Refresh. This article applies to Microsoft Dynamics AX for Retail for all regions. It has been replaced by Microsoft POS 2009.Microsoft Dynamics AX 2009 Service Pack 1 Microsoft Dynamics AX for Retail More. Microsoft Point of Sale 2.0 is no longer for sale. Software is not available for sale in Canada. Support and upgrade options are also available under accessories, but are one time fees. This plan is pay as you go, so you only pay for support when you need it. With Microsoft Point of Sale, you can effectively manage inventory and reduce manual and double-entry processes, as well as integrate critical information from credit and debit card transactions to accounting software.Ĭustomers receive 30 days of free unlimited support and are then eligible for the $45 per month unlimited support plan. Retailers can use Microsoft Dynamics Point of Sale out-of-the-box with existing PCs and POS receipt printers, cash drawers, and other POS peripherals. Microsoft Dynamics Point of Sale works with the Microsoft Office System and integrates with QuickBooks Accounting Software to streamline store operations. Designed to replace a cash register, Microsoft Point Of Sale saves time and money, automating single-store retail operations at an affordable price. Microsoft Dynamics Point of Sale provides an easy-to-use application to track sales, inventory and customer information. The Microsoft Point of Sale has reached end of life.